Logo PULS'R

An innovative offer of support and maintenance

Logo Percall
Nouveaux services exclusifs

New exclusive services

Increase the value of our activities

Une organisation collaborative

A collaborative organization

Flexible, swift and evolutionary

Une équipe d’experts passionnés

A team of passionate experts

Beyond technical skills, it's an attitude

Un plateau innovant

An innovative open space

Always be more responsive, faster and more accurate

Une vision complète du support

A complete vision of the support

Support, correct, evolve, monitor and manage

A new approach to support and maintenance ...

An innovative open space

A new approach to support and maintenance…

Passionate experts

Expert passionne

PULSR

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Tiger Mobile Tiger Squad PulsR Qube

Support

The technical support of high expertise on your PLM and IoT solutions, both on the standard product and on your own customization, on the most complex environments
- Troubleshoot anomalies, provide a workaround and define the root cause of the behavior

Maintenance

Solutions need adjustments, patches and evolutions to bring added value to users
- Make all changes to the solution code, the development of corrections and evolutions

Robustness

External influences or strategic changes (more data, more users, more interfaces, etc. ...) within the organization, can change the prerequisites of the application architecture
- Guarantee the durability of your application to the changes in its technical environment or its use

Monitoring

Even if the application is ready for use, despite the fact that everything seems to be fine, there is always a risk that the key parts of the application will not work properly at an optimal level
- Detect incipient failures, latent defects before they become real and turn into major failures

Operation

Increasingly complex solutions placed at the center of your business processes, require an ever more reactive and accurate supervision of systems and services to guarantee optimum operating conditions
- Industrialize and perform all the tasks of administration and exploitation of the solutions

Tiger squad Alert

Ensure a rapid and efficient recovery of activity to coping crisis
TIGER SQUAD is our highly qualified group of experts dedicated to solving these crisis cells. They are responsible for studying, solving, and deploying possible solutions to critical situations

PulsR tracker

Balance between autonomy and control
The good division of activities and monitoring of these are two of the major pillars of a well-controlled service. An industrialized monitoring tool is then essential, we offer you a ready-to-use model, with a proven methodology allowing the experts to work to their maximum capacity

PulsR Qube

Facilitate your service request
A new mobile and connected approach, personal to interact with our experts.
Six faces, each of them allows you to request a specific service

PulsR Vision

Improve governance and decision-making
Performance indicators are important information that contributes to a correct appreciation of the activity. We offer you our specific platform.

PulsR Scanner

Do not let obsolescence dangerously alter your solution
Proactive management of the maps of your application will lead to a better mastery of the key factors to consider to launch an upgrade, a project that is generally complex and requires a significant financial investment

PulsR Perfkit

Define the optimization strategy of your application
Performance is often overlooked, poorly mastered or poorly controllable when designing applications. Defining optimization axes is therefore a major challenge to ensure the sustainability of the solution. Our PerfKit audits guarantee a 360 ° vision of your system to develop your Robustness strategy.

PULSR

Support

The technical support of high expertise on your PLM and IoT solutions, both on the standard product and on your own customization, on the most complex environments
- Troubleshoot anomalies, provide a workaround and define the root cause of the behavior

Maintenance

Solutions need adjustments, patches and evolutions to bring added value to users
- Make all changes to the solution code, the development of corrections and evolutions

Robustness

External influences or strategic changes (more data, more users, more interfaces, etc. ...) within the organization, can change the prerequisites of the application architecture
- Guarantee the durability of your application to the changes in its technical environment or its use

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PULSR

Monitoring

Even if the application is ready for use, despite the fact that everything seems to be fine, there is always a risk that the key parts of the application will not work properly at an optimal level
- Detect incipient failures, latent defects before they become real and turn into major failures

Operation

Increasingly complex solutions placed at the center of your business processes, require an ever more reactive and accurate supervision of systems and services to guarantee optimum operating conditions
- Industrialize and perform all the tasks of administration and exploitation of the solutions

Tiger squad Alert

Ensure a rapid and efficient recovery of activity to coping crisis
TIGER SQUAD is our highly qualified group of experts dedicated to solving these crisis cells. They are responsible for studying, solving, and deploying possible solutions to critical situations

arrow up arrow down

PULSR

PulsR tracker

Balance between autonomy and control
The good division of activities and monitoring of these are two of the major pillars of a well-controlled service. An industrialized monitoring tool is then essential, we offer you a ready-to-use model, with a proven methodology allowing the experts to work to their maximum capacity

PulsR Qube

Facilitate your service request
A new mobile and connected approach, personal to interact with our experts.
Six faces, each of them allows you to request a specific service

PulsR Vision

Improve governance and decision-making
Performance indicators are important information that contributes to a correct appreciation of the activity. We offer you our specific platform.

arrow up arrow down

PULSR

PulsR Scanner

Do not let obsolescence dangerously alter your solution
Proactive management of the maps of your application will lead to a better mastery of the key factors to consider to launch an upgrade, a project that is generally complex and requires a significant financial investment

PulsR Perfkit

Define the optimization strategy of your application
Performance is often overlooked, poorly mastered or poorly controllable when designing applications. Defining optimization axes is therefore a major challenge to ensure the sustainability of the solution. Our PerfKit audits guarantee a 360 ° vision of your system to develop your Robustness strategy.

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A tailor-made offer

Offres PulsR
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Another look at support and maintenance

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Téléphone Percall + 33 6 29 76 14 51

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